Equipment FAQ
Looking for specific equipment? Would you like to know how to insure it? Please browse our frequently asked questions.
Your frequently asked questions about the equipment
-
When should I pick up and return the equipment I have reserved?
You can pick up your equipment from 5 p.m. on the day before your first ski day (this time may differ depending on the store; to find out, visit your store's page). Please note that your rental starts on the 1st day of skiing and not necessarily on the day you pick up your equipment!
The equipment must be returned to the store on the last day of your rental. If you cannot return your equipment on the last day, inform the store. The equipment must then be returned no later than 10 AM the next morning.
-
Are poles included in the rental?
Yes, poles are always included when you rent skis.
-
Is it possible to rent skis or a snowboard only?
If you already own your own shoes or boots, Sport 2000 gives you the possibility to rent only the skis or snowboard of your choice, with the exception of Primo skis supplied with boots.
-
Is it possible to rent ski boots only?
Shoes are included in all rental packages. If you only wish to rent shoes, this is also possible, depending on the stores.
-
Is it possible to rent equipment such as sleds, snowshoes, etc.?
You can rent other sliding equipment on our website, depending on the stores.
To do this, when booking, choose «Other slides» during the equipment selection step.
-
Can I change equipment during my stay?
Want to switch equipment during the week? Are you a skier who wants to try snowboarding for a few days? Choose the Multiride option and rent your ski gear online with Sport 2000.
The Multiride option lets you switch equipment and change from one type of gear to another up to 2 times during your stay (minimum 6 days), for an equivalent or lower equipment category.
The price varies by store. It is shown when adding the product to your cart (per skier).
The table below shows the various options available to you when subscribing to the Multiride option.
Multiride Option — I booked... / I want to switch to...
Red Skis, Black Skis, Mini Skis, Freestyle Skis, Diamond Skis, Freeride Skis, Touring Skis, Infinity Skis, Teen Skis, Junior Red Skis, Red Snowboard, Black Snowboard, Junior Red Snowboard, Blue Skis
-
Is there specific material for children and teenagers?
Sport 2000 does not forget the youngest, as ski rental is available for children from 3 to 13 years old (junior skis) and teenagers from 14 to 17 years old (teen skis).
As for snowboarding, a junior range is offered for 7-13 year olds.
However, please note that the junior and teen ranges do not only depend on your child's age, but also on their height.
-
My child is 6 years old, what range of skis should I choose?
If your child starts skiing and is less than 1m20 tall, opt for baby skis.
However, if your child is taller than 1m20, we advise you to rent blue junior skis.
-
I'm skiing for the first time, what equipment should I choose?
If you're a beginner, Sport 2000 offers you two options.
Renting blue skis, stable and easy to handle, which will let you tackle the most accessible slopes, on any type of snow.
The Primo pack, affordable and suited to beginners, includes a pair of skis, a pair of boots, and poles, for a single weekly rate. This pack is an exclusive online offer, with stock limited depending on the store.
-
How are my ski and pole sizes chosen?
We choose the size of skis and poles based on your height and weight.
We therefore advise you to provide us with this information when booking, at the dedicated step.
-
Do I have to leave a deposit in store for the equipment?
In accordance with the General Rental Conditions, the store is entitled to ask you for a monetary deposit, equivalent to the public selling price including tax, in the form of a check, credit card imprint, or pre-authorization for direct debit.
In addition, a photocopy of your identity card may be required.
-
Can I insure my equipment?
Sport 2000 allows you to insure the skis or snowboard you rent against theft or breakage for a price of:
only 2€ per equipment per day for adults,
and 1.50€ per equipment per day for children.
This insurance also covers you in case of cancellation or interruption of stay.
Consult the General Terms and Conditions of Insurance.
-
Can I buy the equipment I rented at the end of my stay?
At the end of your stay, you can contact the sellers in your store who can offer you to buy equipment identical or similar to the one you rented.
-
What services are included with the rental?
When you rent your equipment at Sport 2000, you are guaranteed well-maintained equipment:
Bindings are adjusted.
Your skis are waxed and sharpened.
Your boots are deodorized and disinfected.
Your helmet is deodorized and disinfected.