THE VIRTUAL LINE : A SAFE SOLUTION THAT SAVES YOU TIME
To avoid excessive time waiting for your equipment at the store and to ensure maximum safety, our Sport 2000 stores will have Virtual Lines.
The Virtual Line allows you to register in front of the store, to monitor your place on line and directly, and to be notified when a ski agent is ready to help you. While you are waiting, you can walk around the resort, drink a hot chocolate at a café, do some shopping...
How does it work? It is very simple :
- come in front of the Sport 2000 store where you rented your skis on line or where you want to rent skis directly
- in the window of the store, on the Virtual Line poster: scan the QR code with your smartphone (directly with your camera or with a dedicated app) or directly enter the link in your web browser, on your smartphone.
- if you don't have a smartphone: ask a salesperson to register you
- on the site, enter the reason for your visit, your name and your telephone number
- When it is your turn, you will receive an SMS inviting you to enter the store.
- It's your turn, a ski agent will call your name
More information :
When the store has a Virtual Line: you must register. The teams of our stores cannot help you if you are not registered in the Virtual Line.
The Virtual Line service is totally free of charge.
Questions / Answers :
Are you a group? Only one person should register in the Virtual Line
You selected a "skip the line" option when you made your equipment reservation on line? Mention this to a salesperson or ski agent, they will tell you what to do.
Will I necessarily be in a Virtual Line? No, each Sport 2000 store can decide to implement a Virtual Line when it wants to (usually during very busy periods).
You can also discover the services offered directly at stores (depending on which ones participate).